How to get free data for home schooling during lockdown
If you’re suddenly facing the prospect of trying to home-school your kids during the latest UK lockdown but can’t afford a home internet plan, or are burning through your mobile data to stay connected, then you may be able to claim free data from your provider.
Mobile internet providers including EE, Three, and Virgin Mobile are providing free data to customers in need, with potentially unlimited data up for grabs – though it varies by provider, and you’ll need to be a pre-existing customer to take part.
If you’re eligible and want to claim extra data, you’ll have to do so through your child’s school. Here’s how, and what you might be eligible for. You can also check out thefree kids TV channelsavailable from Virgin across lockdown.
How to claim free data for home-schooling
You can’t get the extra data simply by contacting your internet or mobile service provider. Instead, they’re processing requests via schools, so if you think you’re eligible and want to try and get more data you’ll simply have to contact the office at your child’s school.
You’ll need to be able to tell them which mobile network you (or your child) is on, whether it’s pay-monthly or pay-as-you-go, and provide the relevant mobile phone number.
It’s also worth noting that the operators say it can take up to 14 days to register you into the scheme, so don’t count on getting the free data immediately.
Who’s eligible for support
Not everyone is eligible. At the time of writing,government guidelinessay that the scheme is limited to the families of children who:
Because the extra data is being provided by mobile networks, you’ll also need access to a mobile device (most likely a phone) that’s on one of the participating networks.
Which mobile operators support the scheme?
At the time of writing the following UK networks are taking part:
As you’ll see, in some cases the support is available to all customers, but in others it’s only available if you’re on a monthly contract.
If you don’t have an account with any of the above, or you’re not on a monthly contract with one of the three that require it, you might be able to get acheap PAYG SIM cardwith one of the others, and thus make yourself eligible through them – though we’d recommend checking for availability of each plan with your school office before you spend any money, just in case.
Alternatively, acheap SIM-only monthly planwould make you eligible for the Virgin, Sky, or Tesco plans if necessary too.
How to use the free data
The free data provided will be applied to the SIM card tied to that network. That means that the easiest way to use it will be on that mobile phone – great if it’s the student’s own phone, but no so useful if it belongs to a parent.
If that’s the case, the best bet is touse the phone as a Wi-Fi hotspotto share the data with other devices in the house, like other phones, or tablets or PCs.
One word of caution: some of the networks are only offering 20GB per month. That may sound like a lot, but a student on Zoom all day could get through that much in less than a week, so if this is the only internet access that you can afford then you may still need to ration it out in order to cover the whole month.
You can save data by limiting video time, and turning off your child’s webcam and microphone unless they’re required. We have advice onlimiting data usage on AndroidandiPhonethat may also help you stretch it a little further.
Some operators – including BT Mobile, EE, and Plusnet Mobile – are also ‘zero-rating’ some educational sites and apps including BBC Bitesize. This means that if you access these sites from your mobile itwon’tcount against your data usage, essentially meaning that you can access some educational resources for free – though this won’t help if your child’s school requires them to take part in Zoom calls too.
Check with your mobile provider to find out which, if any, mobile sites are zero-rated and so won’t use up your data.
What is each network offering?
Check out theofficial government portalfor the latest info, but at the time of writing here’s the offering from each of the six networks taking part in the scheme:
Three
Smarty
Virgin Mobile
EE
Tesco Mobile
Sky Mobile
O2
Vodafone
Author: Dominic Preston, Contributor
Previously Tech Advisor’s Deputy Editor, Dom covers everything that runs on electricity, from phones and laptops to wearables, audio, gaming, smart home, and streaming.
