Is EE down?
As the world goes into lockdown over the ongoing COVID-19 outbreak, several of the services we all use to keep in contact with our nearest and dearest are under increased demand.
With many of us already working from home, the situation is about to get worse with thousand of children soon to be home-schooling or otherwise trying to keep themselves entertained.
Earlier this week all four of the UK’s major mobile networks began to feel the heat, with a mass outage leaving many people unable to make calls and send or receive texts. Though the problem was solved fairly rapidly, it could be a sign of things to come over the next few weeks and months.
Below we explain how to check whether the network is struggling or if it’s isolated to your own device – and, if so, what you can do to solve the problem. You may also appreciate our advice onhow to boost your mobile signalif this is an ongoing probem.
How to check whether EE is down
What to do when the problem is local to you
Performing afactory resetis an additional step you can try if you’re absolutely certain it is not a problem with the network.
Author: Marie Black, Editorial Director, International
Marie is Editorial Director at Foundry. A Journalism graduate from the London College of Printing, she’s worked in tech media for almost 20 years, covering all types of consumer tech from smartphones and their accessories to smart home gear. These days she manages our international editorial teams and leads on content strategy, having witnessed first-hand Foundry’s transition from print, to digital, to online - and beyond.
